When I'm in a hurry and don't feel like interacting with people (admit it, we all have those days), I like using the self-checkout. I usually don't have to wait in a line and it is "supposedly" faster.... But is it? You have to ask for help when you can't scan a certain item and you have to make sure you set the scanned item down on just the right spot. And then, there is an employee who is basically eye-balling your every move.So what's the point of these self-checkouts when you still need employees to help you?
What do you think about self-checkout lines? Do you use them?
Where do you think the future of grocery shopping is headed?
I look forward to your responses!
