Monday, December 23, 2013

Happy Holidays!

We wanted to take a moment and wish you all a very Happy Holiday season and a Happy New Year! Looking back on 2013, here are a few things we are thankful for:

  • A dedicated & hardworking staff
  • Clients who allow us to be an extension of their workforce
  • A workable strategic plan that keeps us on track to growing our company
  • A brand new website that we LOVE!
  • Our social media followers and friends who help spread the word about Moore Research
  • A collaborative work environment - "Team work makes the dream work!"
  • A company culture where we believe in empowering and developing our staff, both personally and professionally
And the list goes on....

Thanks again to all who have helped make 2013 great, and we wish everyone a prosperous 2014!

-Moore Research Services, Inc.

Tuesday, October 8, 2013

iPhone Saves the Day

I've always loved my iPhone, but I was particularly happy to have it this past weekend. 

I was in my cousin's wedding on Saturday and after the ceremony, the wedding party was taking pictures on the altar at the front of the church. While we were busy smiling for the photographer, someone came into the back of the church and stole two of the bridesmaids purses, with a cell phone, credit cards, and cash inside. 

Immediately, I dialed 911 and explained what had happened. A police officer met us within minutes and asked some questions. I then realized we could try to use "Find My iPhone" to track where the phone was. The location was determined and the search was on. I stood with the officer and continued to update the location while the police officer updated the rest of his team on the robber's whereabouts. They ended up tracking down the vehicle and finding the purses. The robber ditched the iPhone at a gas station, and we used Find My iPhone to set off an alarm and found it on a shelf in the store.

The two bridesmaids ended up getting their belongings back within an hour or so, and we all couldn't have been happier.  We proceeded to walk into the wedding reception to the song, "Bad Boys," and ended up with a crazy story to tell. Thankfully, it worked out for the best and we didn't let the terrible act ruin the day!

TGFT (Thank Goodness For Technology)

  • Do you have a story where Find My iPhone came in handy for you?
  • In what instances have you used it?
I look forward to reading your responses!

-LM



Tuesday, July 30, 2013

Being Watched at the Self-Checkout Line

Is it just me or do you feel like the employees are watching you in the self-checkout line at the grocery store?

When I'm in a hurry and don't feel like interacting with people (admit it, we all have those days), I like using the self-checkout. I usually don't have to wait in a line and it is "supposedly" faster.... But is it? You have to ask for help when you can't scan a certain item and you have to make sure you set the scanned item down on just the right spot. And then, there is an employee who is basically eye-balling your every move.

So what's the point of these self-checkouts when you still need employees to help you?
What do you think about self-checkout lines? Do you use them?
Where do you think the future of grocery shopping is headed?

I look forward to your responses!

Tuesday, June 18, 2013

New Hires & Company Culture

Hiring a new employee or employees can be a lengthy and trying experience. Let’s face it, it can be a real headache. Not only do they need to meet the “job description” and have all the qualifications, they need to be someone who will fit with the company culture.

We have recently hired two new people, and they have been the “easiest” hires yet. Cathy and Julia joined Moore Research this year and have meshed with the team incredibly well (learn more about them here!). We have learned from our past experiences and have tweaked our interviewing and hiring process to ensure we are hiring great people. Here are some of our tips:

·        Do not hire on expertise alone
Of course the person you hire needs to be able to take someone’s blood pressure, create excel spreadsheets, cook a fantastic filet mignon, or whatever it may be. But, their technical abilities should not be the only thing you look at. Make sure the applicant’s personality and attitude match your company’s. If you really don’t get excited after their interview, keep looking.
·        Be blatant and clear-cut when explaining expectations
Let the applicant know exactly what they will be doing, what will be expected of them, and what they can expect in return (pay, benefits, hours, etc.). Leave no room for misunderstanding. This way, there are no let-downs on either side!
·        Stress your company culture from the beginning
Let the person you are looking to hire know about the company culture. When you conduct the interview, do it in a setting and place where they will most likely be directly working, and around the people they will be working closely with.

I’d love to hear about some of your experiences, and what has worked or what has been a challenge, either in the interviewing seat or the applicant seat!

Lindsay Moore
Project Director/Marketing Manager

Wednesday, March 27, 2013

Revamping Your Website


It was a tricky and timely process, but we finally got there… Our new website is finished! And we learned a lot along the way. Here are six tips to consider when revamping your company’s website.

1.      Create 3-5 “benefit statements”
Before you start diving into color schemes, background images, and all that fun stuff, create 3-5 “benefit statements.” These are things that you want people to “take away” after visiting your site. Your audience needs to understand what benefits you bring to the table and they need to gain an understanding of this within the first couple minutes of visiting your site. Questions to ponder when creating benefit statements:
o   What can we do that no other company can?
o   Why choose us over a competitor?
o   What misconceptions do people have about our company?
o   What has made our company thrive?

2.    Consider ALL of your audiences
As a market research company, we have many different audiences looking at our site. We have repeat clients, potential clients, current research participants, and others who are “information seekers.” You need to make sure your site caters to all audiences’ needs. Along with that, think about what your site is doing for each of your audiences, and make it easy for them to find what they need.

3.    Don’t throw out the baby with the bath water
Your old website was perfect at one point in time, so there are still some good pieces of it that can be worked into the new site. Much of our content was the same, so we used a lot of the old wordage and just updated it and organized it better.

4.    Incorporate social media
Having a social media presence on your website is crucial. Regardless of how many Likes or Followers you have, the social aspect on your website makes your company look modern and easily accessible. Add the social media icons on to your site or add a feed if you are frequently posting updates. To better promote your online brand, your social sites and your website should work seamlessly.

5.    Ask your colleagues for feedback!
You can get a totally different perspective if you look from the outside-in. After looking at your website over and over, you may be blind to some things that others see when they go on to your site. Asking colleagues for their input about your current site will help in the development of the new website, and will give you better insight into what your audience actually sees when they are on the site.

6.    Consider where your audience will be accessing your site from – laptop, tablet, mobile phone, etc.
Everyone is on-the-go today and going online in many different ways. This is plain and simple: Make sure your website can be easily viewed and read from all mobile devices. 

Wednesday, March 20, 2013

Another Way to Spring Clean


Today marks the first day of Spring, so the annual “Spring Cleaning” begins! When I hear cleaning, I think: Vacuum, Garbage bags, Windex, Mop, Soapy water. But our list of Spring Cleaning items will not have you reaching for any of those! Since many people now look on Pinterest for the best way to clean a microwave or creative ways to organize your closet before actually doing it, we thought it would be appropriate to have a list of Spring Cleaning items related to Social Media and Technology.

Facebook
Do you ever scroll through your Newsfeed and think, “Who on earth is this person?” That’s a sure sign that you need some Facebook Friend Spring Cleaning. Go through your list of “Friends” and unfriend those who you really don’t know (trust me, everybody has them!) If you have never spoken with one of your Facebook friends in person, there is a good chance you do not need to see what they are eating for lunch every day or what their new car looks like. But don’t worry, when you unfriend someone they will not be notified, but you will be removed from their friends list as well. Also, depending on where you work or play, you may want to consider cleaning out your Facebook pictures, too….. Need I say more?

Mobile Device
Look through your contacts and weed out those people who you never call or text. If you haven’t contacted them in a couple years, delete! It will save you time in the long run and save up some space for downloading another version of Angry Birds. Speaking of apps, if you have only used the app once, delete it! (Ahh, doesn’t that feel good?) If you’re an Apple user, here’s a tip. When you remove an app through one of your devices or through the Apps screen in iTunes, it does not delete the application off of your computer. In order to permanently delete from your hard drive you need to delete it through the iTunes library.

Email
We all have been there… Looking for one email but can’t find it amongst the hundreds of others. It’s very advantageous to create email folders. If you’re a Microsoft Outlook user, it is super easy to create folders and to organize emails. If you click File, then Manage Rules & Alerts, you can create rules that send emails into a specified folder based on words in the subject line or body of the email, the email recipients, etc.

Docs
It is smart to save some of your documents for a few years, especially business documents. You never know when you will need it, right? But if you haven’t looked at the folder or document since 2007, it’s time to dump it in the recycle bin! Sort all of your folders or docs by date, and you will be surprised by all the “trash” you have saved up in there.

Do you have any other social/tech related "cleans" you'd like to share? We'd love to hear!

Let the deleting begin!

Lindsay Moore
Project Director

Wednesday, January 9, 2013

What Does Your Desk Say About You?


Take a glance around your desk and what do you see? A mug with yesterday morning’s coffee stains? A smiley face stress ball or a quirky little figurine? A trail of multi-colored post-it notes leading to stacks of papers that look like a Jenga game?

You may not regularly notice these little “gems” around you, but your co-workers and boss sure do – not to mention clients! Sam Gosling, a personality researcher at the University of Texas, Austin, claims, “I've come to believe that what's going on outside the mind reflects what's going on inside the mind."

Therefore, if you are among those who plays the game of Hide And Seek every time you go to look for a paper, that may reflect you are disorganized and have too much going on. Take an inventory of what you have around your desk; weed out the stuff that’s old, taking up space, or just plain useless. If you’re an awesome multi-tasker and have multiple projects going on, find a way to neatly organize projects in a manner that works for you, but makes it look like you have your ducks in a row.

But wait, what if your desk is spotless? (Ha..) No one would ever guess you are a father of four, a KISS enthusiast and an all-star quarterback on your buddies’ flag football team.  What does that say about you? You’re organized, focused on your work and have everything under control, right? Or could some see your overt tidiness as “no fun” and little creativity?

Some say, you should always keep your personal life and your work life separate. Personally, I think that is getting more difficult to do as the times change. That line is getting quite blurry. I think it is good to let a little of your personality shine through at work. Of course, it needs to be appropriate and it doesn’t need to be over-kill. A small family photo or a picture of your favorite lyrics would be appropriate (as long as those lyrics aren’t, “I want to rock n’ roll all night, and party every day!”). It’s all about finding a good balance and ultimately, creating an environment that you’re comfortable in and one that doesn’t hinder your productivity.

It’s your turn:
  • What does your office/desk space look like?
  • How do you feel about “personal touches” at work?
  • Do you find yourself more productive when everything is neat and tidy? Or are you able to work amongst the clutter and manage many things at once?

I can’t wait to get your feedback!

Lindsay Moore
Project Director